Amal, Rezky Amalia, Syahratul Aeni, Syarfaini Syarfaini, dan A Syamsiah Adha. “THE CORRELATION BETWEEN CUSTOMER RELATIONSHIP MANAGEMENT AND THE INPATIENTS LOYALTY”. Homes Journal = Hospital Management Studies Journal 2, no. 1 (Februari 27, 2021): 43-50. Diakses September 19, 2025. https://tes-ojs.uin-alauddin.ac.id/index.php/homesjournal/article/view/18413.